RESIDENTIAL PERMIT CUSTOMERS - The city of Phoenix Planning & Development Department is excited to share SHAPE PHX, the new Land Management Information System, with you. SHAPE PHX officially launched on June 6, 2022 with Release 1.
Release 1 includes Residential single-family and duplex units for building plan review / permits and Registrations only.
Residental Plan Review and Permit types: Demolitions, New Custom Home, Additions, Remodel, Accessory Structures, Mobile Home Placement, Repairs/Replacement, Pools, Fences, Residential Permit By Inspection, and Online Permits/Clearances
Licenses and Registration types: Journeyman, Apprentice, Special Inspector, Self-Certification and Peer Registrations, Elevator Operating Permits, and Fire Dept. Annual Operating Permit Registrations.
All users submitting for items in Release 1 will need to create a new user account to use the SHAPE PHX system. To create a SHAPE PHX account, visit the SHAPE PHX Portal (phoenix.gov) homepage. Portal Account Creation Tutorial video and Customer Portal Guide can be found at Planning and Development SHAPE PHX (phoenix.gov). Users that have projects in Release 1 and future releases will work out of PDD Online, ProjectDox and SHAPE PHX portals.
If you have any questions or concerns, please contact us during City business hours Monday - Friday 8:00 am - 5:00 pm excluding City holidays at https://www.phoenix.gov/pdd/contact-us.
**The "Web Inspection Key" code can be found on the lower left of your permit receipt or next to "Instructions and Comments" on your permit. If you need assistance contact the Call Center at 602-262-7811.