SHAPE PHX Release 3 Go Live is scheduled for April 13. 2026.
Beginning at 2:00 PM on Friday, April 10, 2026, the Planning & Development Department will start the transition to Release 3 of SHAPE PHX. During this time, the PDD Online webpage—used for permit applications, searches, inspections, electronic plan review, and payments will be unavailable until 6:00 AM on Monday, April 13, 2026.
Once systems are restored at 6:00 AM on Monday, April 13, all new SHAPE PHX users submitting applications for plan review, permitting, licensing, or other services will be required to create a new user account. Users with projects currently in progress in the legacy system may need to work in both the existing PDD Online/ProjectDox system and the new SHAPE PHX Portal
For Business Account creation or questions please contact shapephx@phoenix.gov